We, “Kite Distribution Limited“, regard your privacy as extremely important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third-party. By visiting our website, you are accepting and consenting to the practices described in this policy.

Information We May Collect From You

We may collect and process the following data about you:

  • Information you give us.

You may give us information about you by filling in forms on our site www.kitedistribution.co.uk or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, sign up for any regular newsletter, information services, web forum or consultancy, search for a product and when you report a problem with our site or otherwise contact us. The information you give us may include your name, address, email address and phone number.

  • Information we collect about you.

With regard to each of your visits to our site, we may automatically collect the following information:

    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including the date and time); products you viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page, if you linked to the site from a search engine, the address of that search engine and the search term you used.
  • Information we receive from other sources.

We may receive information about you if you use any services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Uses made of the information

We use the information held about you in the following ways:

  • Information you give to us.

We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services you request from us, to notify you about changes to or to make suggestions and recommendations that may interest you about our range of products or services on behalf of our Vendors, or to ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you.

We will use this information:

    • to administer our site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • as part of our efforts to keep our site safe and secure;
  • Information we receive from other sources.

We may combine this information with the information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). 

How long do we keep information?

We retain specific information for as long as is necessary to fulfil our legal obligations, all other information is regularly ratified and if no longer required deleted from our databases and systems.

What are your rights?
  • You have the right at any point to request to see the information we process about you and have it corrected, transferred restricted or even deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Representative who will investigate the matter.
  • If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.